Shipping Policy

Shipping Policy

At Pinks Boutique, we take great care in preparing every order so that your skincare arrives in perfect condition.

Order Processing

Orders are normally processed within 1–2 working days (Monday to Friday, excluding UK public holidays). During promotional periods, launches or seasonal events, processing may take slightly longer.

Once your order has been dispatched, you will receive an email confirming shipment together with tracking details (where applicable).

Delivery

Delivery times are estimates and begin once your order has been dispatched.

Whilst we aim to meet all estimated delivery times, delays caused by postal services, customs authorities or circumstances beyond our reasonable control cannot always be avoided.

International Orders

We ship to selected international destinations.

Customers outside the United Kingdom are responsible for any customs duties, import taxes or local charges that may be payable in their country unless otherwise stated at checkout.

Incorrect Addresses

Please ensure your delivery details are correct before completing your order.

We cannot accept responsibility for parcels delayed or lost due to incorrect address information supplied at checkout.

Damaged or Missing Deliveries

If your order arrives damaged or appears to be missing, please contact us as soon as possible and, where applicable, within 48 hours of delivery. We will work with the carrier to resolve the issue promptly.

Questions

If you have any questions regarding shipping, please contact our Customer Care team before placing your order.